Your IT Operations.
Fully managed.
We proactively manage your entire IT infrastructure – from monitoring and maintenance to support and on-site deployments. All at a predictable flat rate.
Many companies invest valuable time and resources managing their IT – time that should flow into their core business. With QUIXO IT Managed Services, you hand full responsibility for your IT operations to experienced specialists. We don't just react when problems occur – we prevent them before they arise.
24/7 Monitoring & Alerting
Our monitoring systems watch your servers, networks and endpoints around the clock. Anomalies are automatically detected and escalated – often before you even notice.
Personal Helpdesk & Remote Support
No anonymous ticket system – your employees always reach the same competent contact. Remote support, phone or chat: we solve problems quickly and sustainably.
Proactive Maintenance & Patch Management
Security updates, driver patches and system optimisations are applied automatically within defined maintenance windows – without disrupting operations.
What's included?
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Proactive monitoring of all systems and network components
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Personal helpdesk via phone, remote and chat
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Response time under 2 hours guaranteed by SLA
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Regular maintenance windows and automatic patch management
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On-site deployments when needed at no extra cost
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Monthly reports and transparent dashboard
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Escalation management and incident documentation
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Flexible contracts – cancellable monthly
Frequently Asked Questions
Our Managed IT Service includes proactive 24/7 monitoring, personal helpdesk support, automatic patch and update management, regular maintenance visits and on-site support – all at a monthly flat rate with no hidden costs.
We guarantee a response time of under 2 hours by SLA. For critical system outages we typically respond within 30 minutes.
Yes. We work vendor-independently and integrate seamlessly into your existing environment – whether Windows, Linux, VMware, Hyper-V or hybrid cloud.
Our contracts are cancellable monthly. We offer better rates for longer terms.
Ready for the next step?
Contact us — free and non-binding. We analyze your needs and create a customized offer.